INTELLI-SYS™ iChannel DIFFERENCE
 

The iChannel solution, powered by Conarc offers enterprise class software products and custom solutions, consulting on information technology and databases and customer relationship management.

Our ability to expediently provide technological solutions complements our clients’ established business processes and enhances their relationships with their customers.  Our object technology is a significant competitive advantage providing flexible, end-user-driven reporting, data management, and information retrieval.  All of the iChannel products use a highly user-friendly, field-proven interface and a superior analytical engine.

We have built significant expertise and intellectual property in the finance, real estate, CPA/Accounting and procurement sector by providing innovative technological solutions as we continue to work with industry leaders, plus Fortune 1000 clients.  We only hire the “best of class” professionals who have an impeccable retention record of accomplishment.

The iChannel solution has demonstrated its ability to highly customize software products and technologies and meet client needs through:

  • Being specific to the client’s business in the development of:
    • Information models
    • Process models
    • Infrastructure plans
    • Deployment plans
    • Providing support and evolution plans
  • Building upon the best off-the-shelf components by:
    • Linking to accounting, purchasing, human resources and other standard systems
    • Eliminating redundant data entry
    • Making data flow bi-directionally
  • Making available to onsite and offsite decision makers information including:
    • Transactional data
    • Analysis data
    • Executive roll-ups
    • Ad hoc reports


 

INTELLI-SYS™ iChannel FEATURES & BENEFITS

 

iChannel technology synchronizes information, making processes efficient and business reengineering possible. iChannel technology gives the organization complete control over the client relationship to the extent that new resources can be easily added to meet unusual workloads. iChannel technology fits seamlessly with Microsoft Office™ and yet is completely available for sharing securely on the web. iChannel business solutions are available both on the intranet and extranet and require minimal administrative resources.

Features:

iChannel provides your organization with a means to manage your customers, contacts, and business activities more effectively.  This helps build closer relationships with your customers and allows you to better serve their needs.

  • Centralized location of data
  • Centralized location of company and client details
  • Centralized location of contacts and their relationship to other clients
  • Access to clients activities, tasks and emails across your organization
  • Accessible by everyone
  • Easily updated
  • Integrated with Microsoft Outlook™ for contact data synchronization

Benefits:

  • Increases employee productivity and reduces clerical overhead
  • Improves compliance with internal policies
  • Improves customer retention through improved collaboration
  • Reduces the need for Class A office space devoted to paper file storage
  • Eliminates overnight courier and other postage expenses
  • Improves security of information
  • Allows your organization to keep pace with customer demands
  • Provide service across all communication channels
  • Meet growing capacity demands
  • Integrate activities of customers across channels
  • Increase coordination of various marketing and sales campaigns
  • Create enhanced one-on-one marketing capability
  • Cross-sell and up-sell services to clients
  • Reduce call volume

INTELLI-SYS™    iCHANNEL    POWERED    BY    CONARC®